Tellosoft Media Academy Privacy Statement
Effective Date: 1st Feb, 2025.
Tellosoft Media Academy, owned by The Rental Hub HMCS LTD, is committed to protecting the privacy of our users. This Privacy Statement explains how we collect, use, and safeguard your personal information when you visit our website or use our services. We are based in Nigeria and adhere to applicable Nigerian data protection laws.
Information We Collect
We collect information about you when you interact with our website or services. This information may include:
Personal Information: When you register for a course, subscribe to our newsletter, contact us, or fill out a form, we may collect personal information such as your name, email address, phone number, location, educational background, and any other details you choose to provide.
Non-Personal Information: We may collect non-personal information about your visit, such as your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of your visit. This information is used to analyse website usage trends and improve our services.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device. They help us remember your preferences, track your activity on our site, and personalize your experience. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain parts of our website.
How We Use Collected Information
Tellosoft Media Academy may collect and use your personal information for the following purposes:
Providing and Improving Services: We use your information to provide you with the courses and services you have requested, to personalize your learning experience, and to improve our website and offerings.
Communication: We may use your contact information to send you updates about our courses, announcements, newsletters, marketing materials (with your consent), and important information related to your account.
Customer Support: We use your information to respond to your inquiries, provide support, and resolve any issues you may encounter.
Payment Processing: If you enrol in a paid course, we will use your payment information to process your transaction. We use secure payment gateways and do not store your credit card details on our servers.
Legal Compliance: We may use your information to comply with applicable laws and regulations.
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Data Encryption: We use encryption to protect your data during transmission and storage.
Access Controls: We restrict access to your personal information to authorized personnel only.
Regular Security Assessments: We regularly assess our security measures to ensure they remain effective.
Sharing Your Information
We will not sell or rent your personal information to third parties. We may share your information with:
Service Providers: We may share your information with trusted third-party service providers who assist us with website hosting, data analysis, payment processing, and other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Your Rights
You have the right to:
- Access your personal information: You can request access to the personal information we hold about you.
- Correct your personal information: You can request that we correct any inaccuracies in your personal information.
- Delete your personal information: You can request that we delete your personal information, subject to certain legal obligations.
- Object to the processing of your personal information: You can object to the processing of your personal information for marketing purposes.
To exercise these rights, please contact us at hello@tellosoftmedia.xyz.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Statement periodically.
Contact Us
If you have any questions about this Privacy Statement, please contact us at:
Tellosoft Media Academy
Port Harcourt, Nigeria
hello@tellosoftmedia.xyz